The Long Tail of Robotic Process Automation
How to scale Robotic Process Automation or RPA meaningfully within an enterprise? This is the billion dollar question on the minds of ventur
The Role of Robotic Process Automation in a Data-Driven World
If data is the new currency, use Robotic Process Automation to mine these data, and turn them into actionable business insights.
Overview of Robotic Process Automation in the Healthcare Industry
The benefits of Robotic Process Automation (RPA) for the healthcare industry.
How to deliver a consistently great customer experience AND achieve employee engagement
“Sir, please kindly hold on the line while we check on the status of your enquiry.” Music starts playing in what seems like an endless...
Towards a Lights-Out Shared Services
Automation is much more pervasive in our business world than we often imagine. Take lights-out manufacturing for example. This involves...
The Genesis of the Digital HR Practice
What is Human Resource Management (HRM)? Broadly speaking, this encompasses all the processes and practices for managing people within an...
How Companies Are Overcoming Their Manpower Challenges
According to the Singapore Business Federation National Business Survey 2016/2017, labour and manpower issues has been identified as the...
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