To be successful in the long run, you need to ensure bot resiliency in your automated processes—but these tasks can be tedious.
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Our annual RPA maintenance and support plan aims to take care of that for you.
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We carry out both corrective and preventive maintenance activities that help you ensure business continuity.
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If you encounter any problems with your bots, our experts will be there to rectify the issues promptly.
With our RPA support, you can free up your most valuable resource—your in-house RPA developers—to focus on automating new processes rather than supporting production bots.
Research shows that 45% of companies suffer bot breakages on a weekly basis or more frequently
58% impacted customer service
51% lower employee productivity
48% impacted costs/revenue
44% increased employee error rate
Our RPA Support and Maintenance Plan
Preventive maintenance and corrective maintenance, including rectification of bot defects
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RPA software upgrade
Continuous improvements and enhancements to production bots
Updates due to changes in applications/systems, data formats, and/or business processes
Cataloguing reusable components for quicker and more efficient automation work in the future
License management
Maintaining a knowledge repository that allows for quick and systematic access to automation-related information
