To be successful in the long run, you need to ensure bot resiliency in your automated processes—but these tasks can be tedious.
Our annual RPA maintenance and support plan aims to take care of that for you.
We carry out both corrective and preventive maintenance activities that help you ensure business continuity.
If you encounter any problems with your bots, our experts will be there to rectify the issues promptly.
With our RPA support, you can free up your most valuable resource—your in-house RPA developers—to focus on automating new processes rather than supporting production bots.
Research shows that 45% of companies suffer bot breakages on a weekly basis or more frequently
58% impacted customer service
51% lower employee productivity
48% impacted costs/revenue
44% increased employee error rate
Our RPA Support and Maintenance Plan
Preventive maintenance and corrective maintenance, including rectification of bot defects
RPA software upgrade
Continuous improvements and enhancements to production bots
Updates due to changes in applications/systems, data formats, and/or business processes
Cataloguing reusable components for quicker and more efficient automation work in the future
License management
Maintaining a knowledge repository that allows for quick and systematic access to automation-related information
