When it comes to human capital, there are two things you need in order to fulfil your automation and digitalization ambitions: having the right automation talents and making sure that your business users' roles after automation are well defined.
As insiders in the automation industry, we know all too well how important people are for the success of your automation initiatives—and we're here to help you succeed.
Building a strong team of in-house automation experts is crucial in accelerating your company’s progress in its digital transformation journey.
This core team of experts will form a self-sustaining RPA Centre of Excellence (CoE), consolidating automation initiatives, setting up governance frameworks, and setting the automation direction of your company.
To equip our customers with the necessary automation expertise, we help source, train, and mentor a fully accredited RPA team, including developers and business analysts.
One key advantage of automation is that it frees up time for business users to work on higher value-added tasks.
But what exactly are those tasks? How will your business users' roles change post-automation? These are just a few out of the many questions you need to consider.
A systematic job redesign will help you reap the maximum benefits from automation. With their new job scopes defined properly, business users will be ready to collaborate with and augment your new digital workforce.
Talent Services for Automation Teams
We help you build your RPA team quickly and cost-effectively with our talent network, proven training framework, and industry experience.
Resource Planning and Analysis
We understand and define your talent requirements
based on your automation pipeline, skillsets requirements, and more.
For the best cost-effectiveness, we strategically assess and evaluate the optimal mix of resource augmentation and project outsourcing for your organisation
Talent Acquisition and Workforce Management
From sourcing and selection to employee onboarding and management, we can take care of all aspects of RPA talent management for you.
We ensure that the RPA developers are trained and certified in the RPA tool of your choice, as well as other important aspects, such as RPA project implementation lifecycle, development standards, and best practices.
We provide continual support to the developers to ensure their ongoing effectiveness. This includes assigning a mentor, providing access to our internal expertise and knowledge base, and more.
Job Redesign for Business Users
We help redesign the jobs of business users affected by automation. Complementing our automation consultancy and implementation services, we carry out the following process to ensure that your employees are ready to contribute optimally post-automation—in collaboration with your new digital workfore.
Diagnosis & Assessment of the Status Quo
Understanding your operations and business goals
Conducting on-site observations
Interviewing your employees and conducting surveys
Collecting and analysing data on current business processes and tasks
Arriving at job redesign principles
Design & Development of New Job Scope
Understanding the implications of tasks and jobs matching
Re-mapping tasks to the right jobs
Identifying skill gaps to be addressed for success in the new roles
Identifying key metrics to measure impact of the redesign
Implementation & Review
Developing roadmap for implementation
Preparing communications to employees
Collecting feedback on the impact of the redesign
Evaluate and refine the solutions based on impact