Our story began with a simple discovery:
Employees are feeling increasingly disengaged at work
of employees say they don't look forward to going to work in the morning
The average office worker spent >3 hours
a day on manual, repetitive computer tasks that aren't even part of their primary job
of employees struggle to leave office on time due to time spent on manual, repetitive digital administration tasks
of survey respondents find such digital administration boring and a poor use of skills
of survey respondents indicated that they would be attracted to work at a company that embraces automation
The most hated tasks?
General data entry
Managing email traffic
Filing digital documents
Compiling reports from IT systems
These findings are a sobering reminder of why worker productivity and employee engagement remains persistently low worldwide. And these two factors reinforce each other in a vicious cycle.
Hence, at CFB Bots, we strongly believe that Intelligent Automation can help to deliver the triple-win, where shareholders, customers, and employees all benefit from automation.
Eliminating mundane, menial work results in far happier employees, who in turn provide better customer service and help the company generate more profits. Companies with the most engaged employees were 22% more profitable than those with the least engaged employees.
To Make Work Enjoyable
To Co-Create the Digital Workforce of the Future
In tandem with the rise of the digital economy, organisations desperately need to transform their operating paradigm – from a traditional labour-intensive model to a future-proof and technology-centric one.
In the Fourth Industrial Revolution, clerical work will be automated the way industrial robotics automated production in the shop floor during the Second Industrial Revolution.
A tipping point will be reached in 2025
According to the World Economic Forum, that is when the majority of work (52%) will be performed by machines and software robots rather than humans.
Our goal, therefore, is to help organisations embrace automation and digitalisation so that they can survive and thrive in this new economic landscape.
That means developing the next-generation digital workforce that leverages the major technological drivers of change including Automation, Artificial Intelligence, Big Data Analytics, and Cloud Computing.