According to a report from our partner UiPath, a whopping 84% of Australian organizations agree that automation, including Robotic Process Automation (RPA), will be a critical requirement for superior customer experience, sustainable business excellence and competitive success within the next 3 years.
Already, 74% of enterprises in Australia have increased their automation spending in 2021 versus 2020. By 2025, 60% of the organizations will have either scaled up their RPA initiatives or achieved an enterprise-wide RPA.
If your company hasn't started looking into RPA, you need to—because your competitors have.
Drivers for Intelligent Automation adoption in Australia & New Zealand
There is no question that automation has become a critical part of many organizations' go-to strategies for efficiency and cost-savings.
Furthermore, according to the Business Technology Report 2022 by CPA Australia, improving the customer experience is now the most notable driver for business technology adoption in Australia.
On the flip side, issues with complex legacy systems were the most apparent in Australia. Hence the growing use of RPA to integrate disparate systems and prevent operational silos among many businesses in Australia.
Read on for a practical example of RPA in Australia
RPA helped this Australian retailer automate the tedious processing of Accounts Receivables
The finance department used to spend 4 hours daily keying in receipt transactions manually into the JDE system. But their biggest struggle was the tedious, frustrating process of trudging through hundreds of entries, looking for that small mistake that is causing a reconciliation error—it's like finding a needle in a haystack. With 100+ transactions to handle every week, it was taking up a disproportionate amount of time.
In only 1 week, our consultants developed an attended bot that reads the Excel file and validates that values in the file are correct, before logging in to the JDE system and entering the validated data—all without human involvement.
Thanks so much to everyone on the team for getting our latest RPA project completed not only ahead of schedule, but within the budget.
I appreciate the cooperative spirit and the attention to detail that enabled us to streamline the entire process in order to achieve success and to meet our goals.
– IT Project Manager,
Retail Company in Australia
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Previously, from time to time, the robot would hang and require restart. I had to be on a constant lookout, checking whether the robot was functioning normally—even outside working hours.
Now, the system is very stable. With CFB Bots’ involvement, that was made achievable.
International Precision Component Manufacturer
Your professionalism and passion to walk through every detail ensure smooth integration between TAP and Yardi backend.
It is a blessing that we have you as a project partner. Else, we will not able to complete it in such a challenging timeline.
A Multi-Billion Dollar Real Estate Investment Company
I would like to express my gratitude for the amazing work your team has done to automate the Cash Allocation and GRN processes using UiPath RPA.
With this automation, employees do not need to spend hundreds of hours yearly performing mundane data entry. This has greatly improved the productivity of the Finance and Parts departments.