Automation projects are simple—but they are not easy. Although technologies such as Robotic Process Automation (RPA) are no-code or low-code, about 30-50% of initial RPA projects fail. Implementation mistakes are likely to blame.
Drawing from our experience and expertise over hundreds of automation projects, we provide the complete suite of management and execution services over your project’s entire lifecycle.
Proven RPA implementation methodology for automation success
Our 5D implementation roadmap is designed to systematically address every aspect of successful project implementation, with meticulous attention to detail.
Identify automation opportunities, perform business analysis, and select the right use case with the best business impact
Re-design and re-engineer inefficient business processes in consultation with business users.
When approved, we document all process steps and generate comprehensive, step-by-step documentation to ensure that processes will be automated correctly
Design and develop the RPA solution— enhanced with AI, analytics, and more—to automate the selected use case while incorporating best practices for resilient, versatile solutions.
Perform user acceptance testing of the solution to ensure that it is robust and working as it should, especially for exceptions handling.
Commission the RPA bot into production, conduct knowledge transfer to users, and present results to management
Our service does not stop at deployment. To safeguard your business continuity and ensure continued automation success, we provide RPA maintenance and support services to take care of your bots.