What is the NTUC Company Training Committee (CTC) Grant?
The NTUC CTC Grant is managed by NTUC’s e2i (Employment and Employability Institute) to support organisations that have formed a Company Training Committee (CTC) to implement transformation plans that lead to better business and worker outcomes.
A CTC is formed with management and worker representatives, and it helps validate transformation plans so that changes improve productivity and create better work prospects for employees.
You can find out more about the CTC Grant here.
What is supported under the CTC grant?
The CTC Grant supports transformation projects with qualifying costs tied directly to the transformation and/or training plan, including:
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Training
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In-house training or external training courses (including non-SSG-supported), as long as it is tied to the transformation project
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Equipment & Software
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Tools/software and related training that support job redesign and new ways of working
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Consultancy Services
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Professional services to support transformation planning and implementation
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Enterprise Transformation
- "The Digital Backbone"
Enhanced business capabilities, innovation, and/or productivity for greater efficacy. For example:
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Process Audit: Identifying inefficiencies and high-value automation targets.
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Business Process Reengineering & Automation: Re-engineering workflows for integration with your digital workforce.
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Systems Integration: Connecting ERP, CRM, and HRIS for seamless data flow.
Workforce Transformation
- "The Human Operating System"
Better career prospects and wages for workers (Singaporeans and Singapore PRs) through efforts such as job redesign. For example:
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Job Redesign & RACI: Redefining roles to complement your digital workforce
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TNA & Competency Mapping: Identifying the skills gap for the AI era.
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OJT Blueprints & Change Management: Ensuring long-term adoption and performance.
Funding support details
Funding support level
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Each approved CTC transformation project is eligible for up to 70% of qualifying costs, subject to assessment and any applicable caps.
Training costs are supported (when tied to the transformation project)
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Organisations can receive funding for in-house training as well as external training courses that are not SSG-supported, as long as the training is directly tied to the CTC Grant transformation project.
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In-house training is funded at S$9 per training hour.
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External (non-SSG-supported) courses are funded at up to 70% of the course fee.
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Funding caps may apply, depending on the course type, scope, and the overall project assessment.
Claims disbursement depends on worker outcomes
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To be eligible for claims disbursement, the applicant must meet the committed worker outcomes stated in the Letter of Award (LOA) (e.g., wage increases, skills allowance, and/or Career Development Plan commitments—depending on what was committed).
How the funding quantum is assessed
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Final approved funding is not purely formula-based; it is assessed based on:
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Strength of the project from a business transformation perspective (e.g., productivity impact, job redesign clarity, sustainability of the change), and
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Cost of the project relative to the committed worker outcomes (i.e., whether the spend is proportionate to the outcomes committed in the LOA).
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Application deadline
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The application deadline for the CTC Grant has been extended to 31 March 2028.
Who is eligible for the CTC grant?
Entities legally registered or incorporated in Singapore (e.g., companies, societies, non-profits such as charities and social service agencies) can apply, subject to the programme’s eligibility rules (government bodies/statutory boards and certain government-owned entities are not eligible).
How CTC Grant can fund RPA & Agentic AI transformation (practical examples)
Many AI and automation programmes fail because they focus only on technology. The CTC Grant is useful because it explicitly supports job redesign, training, and improved worker outcomes alongside productivity improvements. This is exactly what’s needed to make RPA and agentic AI stick. Examples of CTC-suitable projects:
1) Finance operations: faster cycles and redesigned roles
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Automate invoice processing, remittance matching, reconciliations, month-end closing
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Redesign roles from data entry to exception handling, financial controls, and vendor/customer management
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Train staff on new SOPs, controls, and AI-assisted workflows
⚠️Do you know: According to NTUC, nearly one in six CTC grant projects has been related to finance, accounting and procurement roles, and these sectors are expected to grow even more!
2) Customer operations: agentic workflow with human-in-the-loop
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AI agent handles triage, summarizes cases, and drafts responses
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RPA workflows execute standard actions (e.g. create/update tickets, retrieve info, update systems, etc.)
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Redesign front-line work towards higher-value customer engagement and quality assurance
3) SOP-heavy processes: standardize, automate, and upskill
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Convert SOPs into structured workflows and checklists
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Deploy agentic assistants to guide staff, enforce policies, and escalate exceptions
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Train teams to operate new processes and measure outcomes
Making the best use of the CTC grant with CFB Bots
CTC projects win when they are written as an integrated story:
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Transformation scope: what changes in the business
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Job redesign: what changes for workers
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Training plan: how workers will be enabled
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Outcomes & measurement: how success is proven
CFB Bots can help you:
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Identify high-ROI automation opportunities (RPA and agentic AI)
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Define the “to-be” process, job redesign, and governance (controls, auditability, human-in-the-loop)
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Build a training plan aligned to the new workflow
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Structure the project so it is coherent, measurable, and implementable