Robotic Process Automation

Robotic Process Automation Malaysia

According to the Malaysia Productivity Blueprint, productivity improvement is critical in Malaysia's transformation into an advanced economy and inclusive nation. In this regard, an ambitious productivity growth target of 3.7% per annum has been set.

To achieve and exceed this lofty goal, enterprises in Malaysia need to adopt the key strategic thrust of digitization and automation. In this Fourth Industrial Revolution, companies should be ready to adopt new digital technologies such as Robotic Process Automation or RPA to gain a digital advantage.


Service Offerings


CFB Bots can help you to digitally transform your organization, from being manpower-intensive to become technology-centric. Through the deployment of a digital or virtual workforce powered by RPA technology, you can ensure that your operations are digital-ready and future-proof. We provide a comprehensive range of professional services to guide you through your entire RPA journey.

Pre-RPA Preparation

  • Establishing a RPA Centre of Excellence

  • Establishing a Change Management & Governance Framework

  • Preparing a Stakeholder Communications & Management Plan

  • RPA Software Selection

Needs Assessment & Opportunity Identification

  • Performing Feasibility Assessments (Technical & Commercial)

  • Building a Business Case

  • Prioritizing Projects

Design, Development & Build

  • Access to Applications & Environments

  • Identity Security

  • Exception Handling

  • Establishing Standards & Best Practices

Production, Maintenance & Support

  • Bots Scheduling & Monitoring

  • Establishing a 24/7 Support Infrastructure

  • Performance Tracking

  • Change Management

  • License Optimization

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Process Selection


One of the most critical activity when implementing RPA is process selection. Selecting the right process for automation can have a dramatic impact on the success rate and return on investment. At CFB Bots, we take the guess work out of process selection. Instead, we adopt a rigorous, data-driven approach that helps to quantify the suitability of any process.


  • Identify processes that have maturity for automation, i.e. robust and standardized processes

  • Find bottlenecks, rework, order changes and other symptoms of an inefficient process and understand the root causes

  • Evaluate current automation rates

  • Prioritize processes with high RPA potential


  • Design and develop your RPA robots based on existing process flows

  • Identify relevant process KPIs

  • Benchmark your RPA robots


  • Quantify the ROI of your RPA initiative

  • Determine how the process KPIs change with RPA

  • Identify process deviation and ensure process compliancy

  • Adapt your RPA robots as your processes evolve

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We are a group of experienced RPA practitioners with deep expertise in some of the industry-leading RPA software. We are technology-agnostic, and our objective is to deliver sustainable business results irrespective of the RPA software you choose to deploy. 

Automation Anywhere
Blue Prism
Kryon Systems

Contact Us 

CFB Bots Pte Ltd

UOA Business Park
No. 1, Jalan Pengaturcara U1/51A
Section U1, Kawasan Perindustrian Temasya,
40150 Shah Alam Selangor, Malaysia


Robotic Process Automation Singapore
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