Interview with Office Expo Asia

The following is an edited transcript of the interview we did recently with Office Expo Asia. The original interview was first published on the OEA Blog. In the interview, we discussed how Robotic Process Automation (RPA) can help improve the productivity of Small and Medium Enterprises (SMEs). CFB Bots will be exhibiting at the Office Expo Asia 2017 held on July 26 to 28 at Marina Bay Sands, Singapore. To learn more, do drop by booth AB44 to have a chat with us. Office Expo Asia (OEA): Could you share with us how CFB Bots came to be? CFB Bots (CFB): CFB Bots was launched to help organisations, including SMEs, leverage the power of Robotic Process Automation (RPA) technology to improve produ

3 Landmines You Need to Sidestep in Your Robotic Process Automation Journey

There has been a lot of hype over Robotic Process Automation (RPA) in the last couple of years. The underlying technology itself is nothing new. What has changed is a renewed rigor in applying RPA technology to solve business challenges. But make no mistakes about this: RPA is still considered an emerging (not mainstream) technology. That there hasn’t been a Gartner Magic Quadrant released on this (yet) reveals just as much. And hence, it is not surprising that there is a dearth of case studies on how companies have successfully implemented RPA in their organizations. Part of this is probably due to strategic considerations. Nevertheless, there are plenty of examples of organizations who see

What is Stopping Robotic Process Automation?

“Oh, so you are here to take away our jobs?” This is by far the most common response we get from our clients when we make our initial pitch to them. For Robotic Process Automation (RPA) practitioners like us, this topic is the elephant in the room that we sometimes dread to tread. To be sure, we are sympathetic to these concerns. After all, with the ability to mimic human actions like mouse clicks and keyboard strokes, there are a lot of tasks that software bots do perform cheaper, faster, better than human employees. So what gives? To take the high road, our argument would be that software bots help to automate the mundane and repetitive tasks that no humans like to do. By freeing them of t

What Everyone Needs To Know About The Future Of Work

These days, we are often inundated with scary prognoses about how humans will be displaced by robots at our workplace. Given that we spend the bulk of our lifetime at work, it is important to consider what the Future of Work holds, as well as its implications to us. To begin, let’s consider what the Future of Work is. To cut a long story short, ‘jobs’, as we know them today, will no longer exist in the future. Or at least not in their current form. As technologies like Robotic Process Automation (RPA) and Artificial Intelligence (AI) matures and proliferates, we will find that robots (or bots) become more apt at performing certain tasks than humans do. Consequently, what we will see is work

The Genesis of the Digital HR Practice

What is Human Resource Management (HRM)? Broadly speaking, this encompasses all the processes and practices for managing people within an organization. As with most ideas within our business world, HRM is not a fixed concept. The chart below illustrates how HRM has evolved through the years. Source: The Evolution of HRM One notable trend has been the shift in focus away from human resource management, and towards human capital development (HCD). For the former, you are concerned with administrative issues like HRMS, payroll, workforce management (hourly scheduling), expense management, contingent workforce management, employee leave management, and other more ad

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