Who Needs IT Anyway?

When it comes to Robotic Process Automation or RPA, the general school of thought is that business or process owners should take ownership. In addition, RPA tools are frequently being marketed as “programming-lite”. That is, even non-IT savvy business users are able to use the tools to configure the bots themselves. The corollary of the above factors is that a false impression is often created. Many organizations think that there is no need to involve IT in their RPA journey. Isn’t this great? After all, who likes to deal with IT? These IT folks speak in lingo which we don’t understand. And they are always slow, inflexible and very expensive. Well, hold your horses. Fact is that IT plays an

Great Tips for Evaluating Whether a Process is Suitable for Robotic Process Automation

Which processes can I automate using Robotic Process Automation (RPA)? This is one of the most common questions we get from our clients. And it is a great question. Because RPA is neither a silver bullet nor a panacea for all your corporate headaches. As an independent consultant, we often advise our clients that not all of their processes are suitable for automation. Even if this is to the detriment of the business that we are seeking. The quick rule of thumb we recommend is to be at least as selective as choosing your spouse. So that you can live happily ever after with your bots, instead of going through a messy divorce. (We will discuss prenuptials in a separate post – stay tuned!) So wh

9 Benefits You Get from Robotic Process Automation

Cheaper, Faster, Better. In a nutshell, this is what you can be with Robotic Process Automation (RPA). What is RPA? RPA is an emerging automation technology that manages, executes and monitors any front-office and back-office processes that do not require human judgment, allowing employees to focus on the more sophisticated tasks. With RPA, you can automate structured, repetitive tasks, enabling your organization to achieve better productivity, speed and accuracy. A simple analogy is that RPA automates clerical tasks in your digital office the way industrial robotics automates production in your shop floor. Lowers your manpower costs (aka cheaper) According to studies, the annual operating e

How Lean Thinking Helps in Robotic Process Automation

What is lean? Simply put, lean is about maximizing value (however you define it) while minimizing waste. Mention lean and examples like the Toyota Production System readily comes to mind. However, it is a common misconception that lean is applicable only to manufacturing. This cannot be further away from the truth. Fact is that lean can be applied in every business and every process. As the Lean Enterprise Institute puts it, lean is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization. The key is in the thought process. Many firms are increasingly using lean thinking as a methodology to guide their business transformation. And with the Lean Tr

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